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Get a copy of our white paper and learn about one of the most powerful tools associated with an SLA, the software used to manage it. In this white paper many your questions around management software will be answered, including:
One of the most powerful tools associated with an SLA is the software used to manage it.Such software provides invaluable insights into the performance and operations of an organization, helping identify potential problems before they become catastrophic. For example, by monitoring the performance of equipment in use, SLA management software can detect and notify when performance drops to a level that might indicate a failure in progress. SLA software can help data centers identify which vendor’s equipment is performing the most reliably with the least amount of downtime, helping maximize ROI.
Maintech was founded in 1973 as a Third-Party Maintenance (TPM) company delivering IT Hardware Maintenance services to the Financial Services and Telecommunications marketplaces. Over the years, Maintech has evolved into a truly Independent Services Organization (ISO) delivering a comprehensive portfolio of single-source Managed Services for IT Infrastructure Support including Hardware Maintenance, NOC Monitoring, Server and Network Administration, Cloud Services, Help Desk, IT Asset Management/Destruction and many more. Maintech serves customers ranging from the SMB to the Fortune 100 global enterprise marketplace. Collectively, Maintech and its sister company DecisionOne, represent the largest IT Infrastructure Services-only company in the market today.
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